A "No-Show” is missing a scheduled appointment without contacting our front desk staff to cancel it. All of our service providers come in based on their appointments only. A No-Show inconveniences not only the service provider and those accommodating the appointment but also those individuals who need to get in for an appointment.
A failure to be present at the time of a scheduled appointment will be recorded in the client’s history as a "No-Show”. We do provide a 10 minute grace period. The client will be charged in full to the credit card on file or will be charged on the client account and will need to be paid before future appointments are made. Further No-Show’s will result in having to pre-pay for all future appointments for a probationary period of 6 months.